We do not compile statistics or gather personal information concerning visitors to this site (www.ljlmpress.com) and communication with LJLM Press is voluntary—we won’t contact you unless you want us to. We’re happy to respond to any inquiries you may have but will not share your name, address, or details of any communications that may take place with other parties.
We do reserve the right to contact you if we should become aware of a technical problem you may experience when purchasing or downloading one of our books. Likewise, if we determine that a book you have successfully purchased and downloaded has an issue we deem warrants its replacement with a corrected copy, we will contact you.
When purchasing a book from us, you are given the option of checking a box to receive special offers, newsletters, etc. We are not presently communicating with customers in these ways. Should we elect to do so in the future, we would only contact you if you “opt-in” to receive any such communications (which we would anticipate to be infrequent).
We do not handle transactions ourselves and thus customers purchasing books from us will be conducting transactions via third party service providers, which process payments and fulfill orders by digital download. We have endeavored to select these providers carefully, with customer privacy being paramount. We cannot, however, be held responsible for any loss of personal information that is out of our control. We do receive some personal information that you provide at the time of purchase (name, email and street addresses, phone number [if supplied]), but we do not have access to full credit card numbers or any account information. We will not share any information we do receive with other parties.
To the best of our ability, we will protect any information you provide. The web host for this website has robust security measures in place and the payment processing and fulfillment services we use (e-junkie.com, PayPal Advanced, Stripe) likewise have implemented strong security hardware, software, and policies. With the understanding that no transfer of data via the Internet is totally secure, however, we cannot guarantee the absolute security of any information you transmit to us.
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